How To Fix /IBX/PE_CORE_SRV009 - Worklist not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBX/PE_CORE_SRV -

• Message number: 009

• Message text: Worklist not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBX/PE_CORE_SRV009 - Worklist not found ?

  The SAP error message /IBX/PE_CORE_SRV009 Worklist not found typically indicates that the system is unable to retrieve a worklist for the user or process in question. This can occur in various scenarios, particularly in applications related to SAP Business Workflow or SAP Fiori applications.
  Causes:
  
  No Worklist Entries: The user may not have any worklist entries available. This can happen if there are no tasks assigned to the user or if the tasks have already been completed or removed.
  Authorization Issues: The user may not have the necessary authorizations to view the worklist. This can be due to missing roles or permissions in the user profile.
  Configuration Issues: There may be configuration problems in the backend system that prevent the worklist from being generated or displayed.
  Technical Issues: There could be technical issues such as system downtime, network problems, or issues with the underlying database that prevent the retrieval of worklist data.
  Incorrect Filters: If the worklist is filtered based on certain criteria, it may return no results if the filters are too restrictive.
  
  Solutions:
  
  Check Worklist Entries: Verify if there are any worklist entries available for the user. This can be done by checking the relevant transaction codes or applications.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the worklist. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings related to the worklist in the SAP system. This may involve reviewing workflow settings or Fiori app configurations.
  System Health Check: Perform a health check of the SAP system to ensure that all components are functioning correctly. This includes checking for any ongoing issues with the database or application servers.
  Adjust Filters: If applicable, review and adjust any filters that may be applied to the worklist to ensure that they are not too restrictive.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific application or module you are using for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error code or related keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to help diagnose the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.