How To Fix /IBX/PE_CORE_SRV004 - Worklist for process &1 (package owner &2) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBX/PE_CORE_SRV -

• Message number: 004

• Message text: Worklist for process &1 (package owner &2) not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBX/PE_CORE_SRV004 - Worklist for process &1 (package owner &2) not found ?

  The SAP error message /IBX/PE_CORE_SRV004 Worklist for process &1 (package owner &2) not found typically indicates that the system is unable to find a worklist associated with a specific process and package owner. This can occur in various scenarios, particularly in the context of SAP applications that utilize worklists for managing processes, such as SAP Business Workflow or SAP Fiori applications.
  Possible Causes:
  
  Missing Worklist Data: The worklist data for the specified process and package owner may not exist in the database.
  Incorrect Configuration: There may be a configuration issue in the system that prevents the worklist from being generated or accessed.
  Authorization Issues: The user may not have the necessary authorizations to view the worklist.
  Process or Package Owner Not Defined: The specified process or package owner may not be correctly defined in the system.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the worklist from being retrieved.
  
  Solutions:
  
  Check Worklist Data: Verify if the worklist data exists for the specified process and package owner. You can do this by checking the relevant tables or using transaction codes that display worklist information.
  Review Configuration: Ensure that the configuration settings for the worklist are correct. This may involve checking settings in the relevant customizing transactions.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the worklist. This can be done through transaction SU53 or by reviewing the user roles.
  Define Process/Package Owner: If the process or package owner is not defined, you may need to create or configure it in the system.
  Data Consistency Check: Run consistency checks or reports to identify and resolve any data inconsistencies that may be affecting the worklist retrieval.
  Consult Documentation: Refer to SAP documentation or notes related to the specific application or module you are working with for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue, such as:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Items by Frequency
  SWI2_DURA: Work Items by Duration
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.