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Message type: E = Error
Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects
Message number: 115
Message text: Enter address data
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IBSSI_CRMTO_MESSAGES115
- Enter address data ?The SAP error message IBSSI_CRMTO_MESSAGES115 with the prompt "Enter address data" typically occurs in the context of CRM (Customer Relationship Management) transactions when the system requires address information that has not been provided. This can happen in various scenarios, such as when creating or updating business partners, leads, or other CRM-related objects.
Cause:
- Missing Address Information: The most common cause of this error is that the required address fields (like street, city, postal code, country, etc.) are not filled in.
- Incorrect Configuration: There may be configuration settings in the CRM system that require address data for certain transactions or objects.
- Validation Rules: There might be validation rules set up in the system that enforce the entry of address data before proceeding.
Solution:
Enter Required Address Data:
- Navigate to the relevant transaction where the error occurred.
- Look for the address section and ensure that all mandatory fields are filled out correctly.
- Common fields to check include:
- Street
- City
- Postal Code
- Country
- Region
Check Configuration:
- If you have access, review the configuration settings in the CRM system to see if there are specific requirements for address data.
- Consult with your SAP administrator or functional consultant to understand if there are any mandatory fields that need to be configured.
Review Validation Rules:
- Check if there are any custom validation rules that might be enforcing the entry of address data.
- If necessary, modify or disable these rules after consulting with the relevant stakeholders.
User Training:
- Ensure that users are trained on the importance of entering complete address data when creating or updating records in the CRM system.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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