How To Fix IBSSI_CRMTO_MESSAGES046 - IS-U: Point of delivery (IBase &1) has an outline contract ID

SAP Error Message - Details

• Message type: E = Error

• Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

• Message number: 046

• Message text: IS-U: Point of delivery (IBase &1) has an outline contract ID

What causes this issue?

The point of delivery (IBase comp. &V1&) has an outline contract ID. You
can only allocate IS-U transactions that are not
<DS:GLOS.6BBEEE058BA2D3118F360060B03CA38C>outline contracts</> to
points of delivery in the object list that do not have an outline
contract ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove the outline contract ID for the point of delivery in the
<DS:GLOS.22B2EBCB3712D51188020090273D34CB>Interaction Center</> or
allocate them to another point of delivery that does not have an outline
contract ID.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES046 - IS-U: Point of delivery (IBase &1) has an outline contract ID ?

  The SAP error message IBSSI_CRMTO_MESSAGES046 indicates that there is an issue with a point of delivery (POD) in the IS-U (Utilities) module, specifically related to an outline contract ID associated with the IBase (Installation Base) object. This error typically arises when there is an inconsistency or a configuration issue in the contract management or installation base setup.
  Cause:
  
  Outline Contract Association: The point of delivery (POD) is linked to an outline contract, which may not be correctly configured or may not meet the necessary criteria for the operation you are trying to perform.
  Data Inconsistency: There may be inconsistencies in the data related to the POD or the outline contract, such as missing or incorrect entries in the database.
  Contract Status: The outline contract might be in a status that does not allow for the operation you are attempting (e.g., it could be inactive or blocked).
  Configuration Issues: There may be configuration settings in the IS-U module that are not aligned with the requirements for handling outline contracts.
  
  Solution:
  
  Check Outline Contract: Verify the outline contract associated with the point of delivery. Ensure that it is active and correctly configured.
  Review POD Configuration: Check the configuration of the point of delivery in the system. Ensure that it is set up correctly and that all necessary data is present.
  Data Consistency Check: Run consistency checks on the data related to the POD and the outline contract. Look for any discrepancies that need to be resolved.
  Status Review: Check the status of the outline contract. If it is inactive or blocked, you may need to change its status to allow the operation.
  Consult Documentation: Refer to SAP documentation or notes related to IS-U and outline contracts for any specific guidelines or troubleshooting steps.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  IS-U Documentation: Review the IS-U module documentation for best practices on managing outline contracts and points of delivery.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you navigate to the configuration and data management areas related to outline contracts and PODs (e.g., transaction codes for contract management, IBase management, etc.).
  
  By following these steps, you should be able to identify and resolve the issue related to the error message IBSSI_CRMTO_MESSAGES046.