How To Fix IBSSI_CRMTO_MESSAGES012 - Number of generated installations differs from number of data records

SAP Error Message - Details

• Message type: E = Error

• Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

• Message number: 012

• Message text: Number of generated installations differs from number of data records

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES012 - Number of generated installations differs from number of data records ?

  The SAP error message IBSSI_CRMTO_MESSAGES012 indicates that there is a discrepancy between the number of installations generated and the number of data records processed during a specific operation, typically related to the integration between SAP CRM and SAP IS-U (Industry Solution for Utilities).
  Cause:
  This error can occur due to several reasons, including:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
  Configuration Issues: Incorrect configuration settings in the integration between SAP CRM and IS-U can lead to mismatches in the expected number of records.
  Batch Processing Errors: If the process is being executed in batch mode, there may be issues with how the batch job is handling the records.
  Custom Code: If there are custom enhancements or modifications in the standard process, they may not be handling the data correctly, leading to discrepancies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Data Records: Review the data records being processed to ensure that they are complete and correct. Look for any missing or invalid entries that could cause the mismatch.
  Review Configuration: Verify the configuration settings in both SAP CRM and IS-U to ensure they are set up correctly for the integration. This includes checking the mapping of fields and any relevant settings.
  Analyze Logs: Check the application logs and error logs for more detailed information about the error. This can provide insights into what went wrong during the processing.
  Test in Development: If possible, replicate the issue in a development or test environment to analyze the behavior without affecting production data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or process you are working with. There may be known issues or additional troubleshooting steps provided by SAP.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any logs and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 for application logs or SE80 for checking custom developments.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.