How To Fix IBSSI_CRMTO_MESSAGES008 - IS-U: point of delivery is already used in contract item &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

• Message number: 008

• Message text: IS-U: point of delivery is already used in contract item &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES008 - IS-U: point of delivery is already used in contract item &1/&2 ?

  The SAP error message IBSSI_CRMTO_MESSAGES008 indicates that a point of delivery (POD) is already associated with a contract item in the system. This typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, where a point of delivery is linked to a specific contract for services such as electricity, gas, or water.
  Cause:
  The error arises when you attempt to assign a point of delivery to a contract item that is already linked to another contract. This can happen due to:
  
  Duplicate Assignment: The point of delivery is already assigned to another contract item.
  Incorrect Data Entry: There may be a mistake in the data entry process, leading to an attempt to assign the same POD to multiple contracts.
  System Configuration Issues: There may be issues with the configuration of the contract management or point of delivery settings in the SAP system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Contracts:
  
  Use transaction codes like EEDM (for managing points of delivery) or ECRM (for contract management) to check if the point of delivery is already assigned to another contract.
  Identify the contract item that is currently using the point of delivery.
  
  
  
  Reassign the Point of Delivery:
  
  If the point of delivery needs to be reassigned, you may need to terminate or change the existing contract that is using it before you can assign it to a new contract item.
  Ensure that the business processes allow for the reassignment of the point of delivery.
  
  
  
  Data Validation:
  
  Validate the data being entered to ensure that there are no duplicates or errors in the assignment process.
  Ensure that the point of delivery is not mistakenly being entered multiple times.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to contract management and point of delivery assignments for any specific guidelines or restrictions.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further insights based on your specific configuration and business processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EEDM, ECRM, and EAM for managing points of delivery and contracts.
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
  User Roles and Authorizations: Ensure that the user attempting to make the changes has the necessary authorizations to modify contract items and points of delivery.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.