How To Fix /IBS/RB789 - Customizing entry for /IBS/CRB_DEF_DEL does not exist: &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 789

• Message text: Customizing entry for /IBS/CRB_DEF_DEL does not exist: &1 &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB789 - Customizing entry for /IBS/CRB_DEF_DEL does not exist: &1 &2 &3 ?

  The SAP error message /IBS/RB789 Customizing entry for /IBS/CRB_DEF_DEL does not exist: &1 &2 &3 typically indicates that there is a missing customizing entry in the system for the specified configuration related to the /IBS/CRB_DEF_DEL object. This error is often encountered in the context of SAP Integrated Business Solutions (IBS) or related modules.
  Cause:
  
  
  Missing Customizing Entry: The most common cause of this error is that the required customizing entry for the specified object does not exist in the system. This could be due to:
  
  The configuration not being set up correctly.
  The necessary customizing tables not being populated.
  A transport request not being imported that contains the required customizing settings.
  
  
  
  Incorrect Parameters: The parameters &1, &2, and &3 in the error message usually represent specific values that are expected but not found. These could be related to specific organizational units, document types, or other relevant identifiers.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (usually SPRO) and navigate to the area related to /IBS/CRB_DEF_DEL.
  Verify if the necessary entries exist. If not, you may need to create them based on your business requirements.
  
  
  
  Create Missing Entries:
  
  If you identify that the entries are missing, you will need to create them. This may involve defining parameters such as organizational units, document types, or other relevant settings.
  
  
  
  Transport Requests:
  
  If the customizing entries were supposed to be transported from another system (e.g., development to production), ensure that the transport request has been successfully imported.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or implementation guide for the specific module you are working with to understand the required customizing settings.
  
  
  
  Check for Notes:
  
  Look for SAP Notes related to this error message. Sometimes, SAP provides specific notes that address known issues or provide guidance on how to resolve them.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to check the relevant tables.
  Tables: Identify the specific tables related to /IBS/CRB_DEF_DEL that may need to be populated or checked for existing entries.
  Documentation: Review any implementation guides or configuration manuals specific to the IBS module you are working with.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.