How To Fix /IBS/RB720 - Customizing of organizational units for user &1 contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 720

• Message text: Customizing of organizational units for user &1 contains errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB720 - Customizing of organizational units for user &1 contains errors ?

  The SAP error message /IBS/RB720 Customizing of organizational units for user &1 contains errors typically indicates that there are issues with the configuration of organizational units assigned to a specific user in the SAP system. This error is often encountered in the context of SAP Integrated Business Solutions (IBS) or similar modules where organizational structures are critical for processing transactions.
  Cause:
  
  Missing Organizational Units: The user may not have the necessary organizational units assigned to their profile, or the assigned units may not exist in the system.
  Incorrect Configuration: There may be inconsistencies or errors in the customizing settings for the organizational units.
  Authorization Issues: The user may lack the necessary authorizations to access the organizational units.
  Data Inconsistencies: There could be inconsistencies in the master data related to the organizational units.
  
  Solution:
  
  Check User Profile: Verify the organizational units assigned to the user. You can do this by navigating to the user management area in SAP (Transaction SU01) and checking the user’s roles and authorizations.
  Review Customizing Settings: Go to the customizing settings for organizational units (Transaction SPRO) and ensure that all necessary organizational units are correctly defined and configured.
  Assign Missing Units: If any organizational units are missing, assign them to the user or correct the configuration as needed.
  Authorization Check: Ensure that the user has the necessary authorizations to access the organizational units. This may involve checking roles and profiles assigned to the user.
  Data Consistency Check: Run consistency checks on the organizational unit data to identify and rectify any inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SPRO (Customizing).
  Documentation: Refer to SAP documentation or help files related to user management and organizational unit configuration for detailed guidance.
  Support Notes: Check SAP Support Portal for any relevant notes or patches that may address this specific error message.
  Testing: After making changes, test the user’s access to ensure that the error is resolved and that they can perform their required tasks without issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.