How To Fix /IBS/RB477 - RBD account &1 &2 cannot be posted automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 477

• Message text: RBD account &1 &2 cannot be posted automatically

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB477 - RBD account &1 &2 cannot be posted automatically ?

  The SAP error message /IBS/RB477 RBD account &1 &2 cannot be posted automatically typically occurs in the context of the SAP Retail or SAP S/4HANA systems when there is an issue with the automatic posting of transactions related to the RBD (Retail Business Document) accounts. This error can arise due to various reasons, including configuration issues, missing master data, or incorrect account settings.
  Causes:
  
  
  Account Configuration: The account specified in the error message may not be configured for automatic postings. This can happen if the account is not set up correctly in the financial accounting (FI) module.
  
  
  Missing Master Data: The required master data (such as customer or vendor master records) may be missing or incomplete, preventing the system from processing the transaction.
  
  
  Posting Period Issues: The posting period may be closed or not open for the transaction type being processed.
  
  
  Document Type Settings: The document type used for the transaction may not allow automatic postings.
  
  
  Authorization Issues: The user may not have the necessary authorizations to post to the specified account.
  
  
  Account Assignment: The account assignment for the transaction may not be valid or may not meet the required criteria for automatic posting.
  
  
  Solutions:
  
  
  Check Account Configuration: Verify the configuration of the account in the Financial Accounting module. Ensure that it is set up for automatic postings and that all necessary settings are correctly defined.
  
  
  Review Master Data: Ensure that all relevant master data is complete and correctly maintained. This includes checking customer and vendor records, as well as any other related master data.
  
  
  Open Posting Period: Check the posting periods in the system to ensure that the period for the transaction is open. If it is closed, you may need to open it or adjust the transaction date.
  
  
  Document Type Settings: Review the settings for the document type being used. Ensure that it is configured to allow automatic postings.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the posting. If not, you may need to adjust the user's roles or permissions.
  
  
  Account Assignment Validation: Check the account assignment details for the transaction to ensure they are valid and meet the criteria for automatic posting.
  
  
  Related Information:
  
  
  Transaction Codes: You may need to use transaction codes such as OBY6 (for account settings), OB52 (for posting periods), or FS00 (for account master data) to investigate and resolve the issue.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on troubleshooting.
  
  
  Consult Documentation: Refer to the SAP documentation for Retail or S/4HANA for more detailed information on RBD accounts and automatic postings.
  
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.