How To Fix /IBS/RB423 - No records could be selected from the RBD-Gate

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 423

• Message text: No records could be selected from the RBD-Gate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB423 - No records could be selected from the RBD-Gate ?

  The SAP error message /IBS/RB423 No records could be selected from the RBD-Gate typically occurs in the context of the SAP Integrated Business Solutions (IBS) or when working with the RBD (Remote Business Data) Gate. This error indicates that the system was unable to retrieve any records from the RBD-Gate, which can be due to several reasons.
  Causes:
  
  No Data Available: There may simply be no data available in the RBD-Gate for the specified selection criteria.
  Incorrect Selection Criteria: The parameters or filters used to query the RBD-Gate may be too restrictive or incorrect, leading to no records being found.
  Data Synchronization Issues: There may be issues with data synchronization between the source system and the RBD-Gate, resulting in missing records.
  Authorization Issues: The user may not have the necessary authorizations to access the data in the RBD-Gate.
  Technical Issues: There could be underlying technical issues, such as connectivity problems or configuration errors in the RBD-Gate setup.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria used in the query. Ensure that they are correct and not overly restrictive.
  Verify Data Availability: Check if there is data available in the RBD-Gate for the specified parameters. You may need to run a broader query to confirm this.
  Data Synchronization: Ensure that the data synchronization processes are running correctly and that there are no errors in the data transfer to the RBD-Gate.
  User Authorizations: Verify that the user has the necessary authorizations to access the data in the RBD-Gate. If not, appropriate roles and permissions should be assigned.
  Technical Troubleshooting: If the issue persists, consult with your technical team to investigate any potential connectivity issues or configuration problems with the RBD-Gate.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the RBD-Gate and the specific error message.
  Documentation: Review the documentation for the RBD-Gate and related modules to understand the expected behavior and configuration settings.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.