How To Fix /IBS/RB389 - REFNR field delivered empty in row: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 389

• Message text: REFNR field delivered empty in row: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB389 - REFNR field delivered empty in row: &1 ?

  The SAP error message /IBS/RB389 REFNR field delivered empty in row: &1 typically occurs in the context of the SAP Integrated Business Solutions (IBS) module, particularly when dealing with data processing or data transfer operations. This error indicates that a required field, REFNR, is empty for a specific row in the data being processed.
  Cause:
  
  Missing Data: The REFNR field, which is often used to reference a specific record or transaction, is not populated in the data being processed. This could be due to data extraction issues, incorrect data entry, or missing data in the source system.
  Data Mapping Issues: If the data is being transferred from another system or module, there may be a mapping issue where the REFNR field is not correctly mapped to the source data.
  Configuration Issues: There may be configuration settings in the IBS module that require the REFNR field to be populated, and if these settings are not correctly configured, it can lead to this error.
  
  Solution:
  
  Check Data Source: Verify the source of the data being processed. Ensure that the REFNR field is populated in the source data. If it is missing, you will need to correct the data at the source.
  Data Mapping Review: If the data is being imported from another system, review the data mapping configuration to ensure that the REFNR field is correctly mapped and populated.
  Configuration Settings: Review the configuration settings in the IBS module to ensure that all required fields, including REFNR, are set up correctly. Adjust any settings as necessary to ensure that the field is populated.
  Data Validation: Implement data validation checks before processing to ensure that all required fields, including REFNR, are populated. This can help catch issues before they lead to errors during processing.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific version of the IBS module you are using. There may be additional insights or troubleshooting steps provided.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the data processing works as expected without further errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.