How To Fix /IBS/RB104 - Customizing not defined in table &1 with value &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 104

• Message text: Customizing not defined in table &1 with value &2 &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB104 - Customizing not defined in table &1 with value &2 &3 &4 ?

  The SAP error message /IBS/RB104 Customizing not defined in table &1 with value &2 &3 &4 typically indicates that there is a missing or incorrect configuration in the relevant customizing tables for the application you are working with, particularly in the context of SAP Integrated Business Solutions (IBS) or similar modules.
  Cause:
  
  
  Missing Customizing Entries: The error suggests that there is no entry in the specified customizing table (&1) for the given values (&2, &3, &4). This could be due to:
  
  The necessary configuration not being set up.
  The configuration being deleted or not transported correctly from a development environment to production.
  Incorrect values being passed to the system that do not match any existing entries.
  
  
  
  Incorrect Data: The values being used in the transaction or process may not correspond to valid entries in the customizing table.
  
  
  Transport Issues: If the customizing settings were recently transported from another system (like Development to Quality or Production), there may have been issues during the transport process.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (usually in SPRO) and check the entries in the table specified in the error message.
  Ensure that the values you are trying to use are correctly defined in the customizing table.
  
  
  
  Create or Update Entries:
  
  If the required entries do not exist, you may need to create them. Consult with your functional team or documentation to understand what values are needed.
  If the entries exist but are incorrect, update them with the correct values.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary customizing settings were included and successfully imported.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the program execution to see where the error is being triggered and what values are being passed.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or SAP notes related to the specific module or functionality you are working with. There may be specific requirements or known issues documented.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may need to use specific transaction codes to access customizing settings (e.g., SPRO for general customizing).
  SAP Notes: Check the SAP Support Portal for any notes related to the error message or the specific module you are working with.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  If the problem persists after checking these areas, it may be beneficial to involve your SAP Basis or functional team for further investigation.