How To Fix /IBS/RB097 - Contract &1 &2 &3 rejected due to source system product type &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 097

• Message text: Contract &1 &2 &3 rejected due to source system product type &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB097 - Contract &1 &2 &3 rejected due to source system product type &4 ?

  The SAP error message /IBS/RB097 Contract &1 &2 &3 rejected due to source system product type &4 typically occurs in the context of SAP Integrated Business Solutions (IBS) when there is an issue with the product type associated with a contract in the source system. Here’s a breakdown of the components of the error message and potential solutions:
  Cause:
  
  
  Product Type Mismatch: The error indicates that the product type in the source system does not match the expected product type in the target system. This could be due to:
  
  Incorrect configuration in the source system.
  The product type being inactive or not defined in the target system.
  Data inconsistencies between the source and target systems.
  
  
  
  Contract Data Issues: The contract being processed may have invalid or incomplete data related to the product type.
  
  
  Integration Issues: There may be issues with the integration between the source system and the SAP system, leading to incorrect data being sent.
  
  
  Solution:
  
  
  Check Product Type Configuration:
  
  Verify that the product type in the source system is correctly configured and active.
  Ensure that the product type is defined in the target system and is compatible with the expected values.
  
  
  
  Review Contract Data:
  
  Check the contract details for any inconsistencies or missing information related to the product type.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Data Synchronization:
  
  If there are discrepancies between the source and target systems, consider running data synchronization processes to ensure consistency.
  
  
  
  Integration Monitoring:
  
  Monitor the integration processes to identify any errors or issues that may be causing the data to be sent incorrectly.
  Check logs for any additional error messages that may provide more context.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the data structures related to contracts and product types.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.