How To Fix IBRO437 - Incoming payment: &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IBRO - Broker Collections Message Class

  • Message number: 437

  • Message text: Incoming payment: &1 &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IBRO437 - Incoming payment: &1 &2 ?

    The SAP error message IBRO437 "Incoming payment: &1 &2" typically occurs in the context of processing incoming payments in the SAP system, particularly when there are issues related to the payment document or the associated accounting entries. The placeholders "&1" and "&2" usually represent specific identifiers related to the payment or the document in question.

    Possible Causes:

    1. Document Not Found: The payment document may not exist in the system, or it may have been deleted or archived.
    2. Incorrect Document Type: The document type used for the incoming payment may not be valid for the transaction being processed.
    3. Posting Period Issues: The posting period for the incoming payment may be closed, preventing the transaction from being processed.
    4. Currency Issues: There may be discrepancies in currency conversion or the currency used in the payment does not match the expected currency.
    5. Account Issues: The account specified in the payment may not be valid or may have been blocked for posting.
    6. Configuration Issues: There may be configuration issues in the payment processing settings or in the financial accounting module.

    Solutions:

    1. Verify Document Existence: Check if the payment document exists in the system using transaction codes like FB03 (Display Document) or FBL5N (Customer Line Item Display).
    2. Check Document Type: Ensure that the document type used for the incoming payment is correct and valid for the transaction.
    3. Open Posting Period: Verify that the posting period is open for the date of the incoming payment. You can check this in the transaction code OB52.
    4. Currency Check: Ensure that the currency used in the payment matches the currency of the invoice or the account.
    5. Account Validation: Check the account specified in the payment for any restrictions or blocks that may prevent posting.
    6. Configuration Review: Review the configuration settings in the financial accounting module to ensure they are set up correctly for incoming payments.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB01 (Post Document), F-28 (Post Incoming Payments), and FBL1N (Vendor Line Item Display) for troubleshooting.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message IBRO437.
    • User Authorization: Ensure that the user has the necessary authorizations to process incoming payments.
    • Consult Documentation: Refer to SAP documentation or help files for detailed information on payment processing and error handling.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.

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