How To Fix IBRO402 - No broker master data available in item

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 402

• Message text: No broker master data available in item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO402 - No broker master data available in item ?

  The SAP error message IBRO402: No broker master data available in item typically occurs in the context of the SAP system when dealing with broker-related transactions, particularly in the insurance or financial services modules. This error indicates that the system cannot find the necessary broker master data for the item being processed.
  Cause:
  
  Missing Broker Master Data: The most common cause of this error is that the broker master data has not been created or is incomplete in the system.
  Incorrect Configuration: The configuration settings for brokers may not be set up correctly, leading to the system being unable to retrieve the necessary data.
  Data Inconsistency: There may be inconsistencies or issues with the data in the database, such as missing entries or incorrect relationships between items and brokers.
  Authorization Issues: The user may not have the necessary authorizations to access the broker master data.
  
  Solution:
  
  
  Create or Update Broker Master Data:
  
  Navigate to the broker master data transaction (usually in the relevant module, such as SAP Insurance).
  Ensure that the broker master data is created and complete, including all required fields.
  If the broker is already created, check for any missing or incorrect information.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings related to brokers in the SAP system.
  Ensure that the broker is correctly linked to the relevant items or transactions.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data.
  Use transaction codes like SE16 or SE11 to view the broker master data tables and verify the entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and view broker master data.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling broker master data and related transactions.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  BP (Business Partner) for managing broker master data.
  IB01 (Create Insurance Policy) or similar transactions where the error may occur.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  By following these steps, you should be able to resolve the IBRO402 error and ensure that the necessary broker master data is available for your transactions.