How To Fix IBRO177 - Unable to find clarification key in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 177

• Message text: Unable to find clarification key in Customizing

What causes this issue?

It was not possible to determine a clarification code for processing
broker reports with the web application.

System Response

The change to the broker report item was rejected.

How to fix this error?

Check Customizing for the derivation of clarification codes for the
following values:
Category&V1&
Change reason&V2&
Clarification code for&V3&

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO177 - Unable to find clarification key in Customizing ?

  The SAP error message IBRO177, which states "Unable to find clarification key in Customizing," typically occurs in the context of the SAP system when there is an issue related to the configuration of the clarification keys in the system. This error is often encountered in the context of the SAP IS-Oil module, particularly when dealing with the processing of oil and gas transactions.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The clarification key that the system is trying to access has not been defined in the Customizing settings.
  Incorrect Assignment: The clarification key may be incorrectly assigned or linked to the relevant transaction or process.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the clarification keys.
  
  Solution:
  To resolve the IBRO177 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the Customizing transaction (SPRO).
  Navigate to the relevant section for defining clarification keys. This is usually found under:
  SAP Customizing Implementation Guide -> Industry Solutions -> Oil & Gas -> Master Data -> Clarification Keys
  
  Ensure that the clarification key you are trying to use is defined and active.
  
  
  
  Create or Modify Clarification Key:
  
  If the clarification key is missing, you may need to create a new one or modify an existing one to meet your requirements.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  Check Assignments:
  
  Verify that the clarification key is correctly assigned to the relevant processes or transactions. This may involve checking the configuration for the specific transaction you are working with.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, check the transport logs for any errors. Ensure that the transport was successful and that all necessary objects were included.
  
  
  
  User Authorizations:
  
  Check if the user encountering the error has the necessary authorizations to access the clarification keys. This may involve working with your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the IBRO177 error. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: After making changes, ensure to test the configuration in a development or quality assurance environment before moving to production.
  
  By following these steps, you should be able to identify and resolve the cause of the IBRO177 error in your SAP system.