How To Fix IBO_WF_INBOX072 - Low

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_WF_INBOX - message class of inbox facade

• Message number: 072

• Message text: Low

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_WF_INBOX072 - Low ?

  The SAP error message IBO_WF_INBOX072 typically indicates that there is a low availability of workflow inbox items for a user or a specific workflow. This can occur in various scenarios, such as when there are not enough work items in the workflow inbox for processing, or when the system is unable to retrieve the necessary items due to configuration or data issues.
  Cause:
  
  Insufficient Work Items: There may simply be no work items available for the user in their workflow inbox.
  Workflow Configuration Issues: The workflow may not be configured correctly, leading to a lack of items being generated or routed to the inbox.
  Authorization Issues: The user may not have the necessary authorizations to view or process the work items.
  System Performance: Performance issues in the SAP system could lead to delays in fetching or displaying work items.
  Data Issues: There may be data inconsistencies or errors in the workflow that prevent items from being created or displayed.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly and that work items are being generated as expected.
  Verify User Authorizations: Ensure that the user has the necessary authorizations to access and process the work items in their inbox.
  Monitor System Performance: Check the system performance and logs to identify any issues that may be affecting the retrieval of work items.
  Review Workflow Logs: Look at the workflow logs for any errors or warnings that may indicate why work items are not being generated or displayed.
  Test with Different Users: If possible, test the workflow with different users to determine if the issue is user-specific or system-wide.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Workflow Documentation: Review the official SAP documentation on workflows for best practices and troubleshooting tips.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Selection for a User) to monitor and analyze work items.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.