How To Fix IBO_WF_INBOX000 - Specified user name &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IBO_WF_INBOX - message class of inbox facade

  • Message number: 000

  • Message text: Specified user name &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IBO_WF_INBOX000 - Specified user name &1 does not exist ?

    The SAP error message IBO_WF_INBOX000 with the description "Specified user name &1 does not exist" typically indicates that the system is unable to find a user in the user master data based on the username provided. This can occur in various contexts, such as when trying to access a workflow inbox or when executing a transaction that requires user identification.

    Causes:

    1. Non-existent User: The specified username does not exist in the SAP system.
    2. Incorrect Username: There may be a typo or formatting issue in the username being referenced.
    3. User Deactivation: The user account may have been deactivated or locked.
    4. Authorization Issues: The user may not have the necessary authorizations to access the workflow inbox.
    5. System Configuration: There may be issues with the configuration of the workflow or user management settings.

    Solutions:

    1. Verify Username: Check the username for any typos or formatting errors. Ensure that it matches the username in the SAP system.
    2. Check User Existence:
      • Use transaction code SU01 to check if the user exists in the system.
      • If the user does not exist, you may need to create the user or correct the reference to the correct username.
    3. User Activation: If the user exists but is locked or deactivated, you can unlock or activate the user account using transaction SU01.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the workflow inbox. You can check this using transaction SU53 to analyze authorization issues.
    5. Workflow Configuration: If the issue persists, check the workflow configuration to ensure that it is set up correctly and that the user is assigned to the appropriate roles or tasks.
    6. Consult Basis Team: If you are unable to resolve the issue, consult your SAP Basis team for further investigation, as they may have access to logs and system settings that can help diagnose the problem.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SWI1: Work Item Selection
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to user management and workflow configuration for best practices and guidelines.

    By following these steps, you should be able to identify and resolve the issue related to the error message IBO_WF_INBOX000.

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