How To Fix IBO_INBOX_CFG001 - Action Handler for navigating to a BOR object via OBN


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IBO_INBOX_CFG - message for inbox configuration

  • Message number: 001

  • Message text: Action Handler for navigating to a BOR object via OBN

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IBO_INBOX_CFG001 - Action Handler for navigating to a BOR object via OBN ?

    The SAP error message IBO_INBOX_CFG001 typically indicates an issue with the configuration of the Action Handler for navigating to a Business Object Repository (BOR) object via Object-Based Navigation (OBN). This error can occur in various scenarios, particularly when trying to access or navigate to a specific business object in the SAP system.

    Cause:

    1. Configuration Issues: The Action Handler for the OBN might not be properly configured. This could be due to missing or incorrect entries in the configuration settings.
    2. Missing Business Object: The specific BOR object you are trying to navigate to may not exist or may not be correctly defined in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the BOR object or the action handler.
    4. Technical Errors: There could be underlying technical issues, such as problems with the transport layer or inconsistencies in the system.

    Solution:

    1. Check Configuration:

      • Go to the OBN configuration settings in the SAP system (transaction code OBN or SPRO).
      • Verify that the Action Handler is correctly defined and that the BOR object is properly linked.
      • Ensure that all necessary parameters are set correctly.
    2. Verify Business Object:

      • Check if the BOR object you are trying to access exists in the system.
      • Use transaction code SWO1 to look up the BOR object and ensure it is active and correctly configured.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the BOR object and perform the action.
      • Use transaction code SU53 to check for any authorization failures after the error occurs.
    4. Check for Technical Issues:

      • Look into system logs (transaction code SLG1) for any related error messages that might provide more context.
      • If the issue persists, consider checking with your SAP Basis team for any underlying technical problems.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to OBN and BOR objects for any specific guidance or known issues.

    Related Information:

    • Transaction Codes:

      • SWO1: To view and manage Business Object Repository objects.
      • OBN: To configure Object-Based Navigation.
      • SPRO: To access the SAP Reference IMG for configuration settings.
      • SU53: To analyze authorization issues.
      • SLG1: To view application logs for error messages.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the IBO_INBOX_CFG001 error message.

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