How To Fix IBO_CH_INBOX_ACT009 - No launchpad available for role '&1' and launchpad instance '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IBO_CH_INBOX_ACT - Message class for action handling of inbox

  • Message number: 009

  • Message text: No launchpad available for role '&1' and launchpad instance '&2'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IBO_CH_INBOX_ACT009 - No launchpad available for role '&1' and launchpad instance '&2' ?

    The SAP error message IBO_CH_INBOX_ACT009 indicates that there is no launchpad available for the specified role and launchpad instance. This error typically occurs in the context of SAP Fiori or SAP Business Technology Platform (BTP) when trying to access a specific application or service that requires a launchpad configuration.

    Cause:

    1. Missing Launchpad Configuration: The launchpad instance or role specified in the error message may not be properly configured or may not exist in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the specified launchpad or role.
    3. Role Assignment: The user might not be assigned to the role that is linked to the launchpad instance.
    4. Technical Issues: There could be technical issues with the launchpad instance itself, such as it being inactive or misconfigured.

    Solution:

    1. Check Launchpad Configuration:

      • Verify that the launchpad instance exists and is correctly configured in the SAP system.
      • Ensure that the launchpad is active and properly set up in the SAP Fiori Launchpad configuration.
    2. Role Assignment:

      • Check if the user has been assigned the necessary role that corresponds to the launchpad instance.
      • If not, assign the appropriate role to the user through the SAP authorization management tools (e.g., PFCG).
    3. Authorization Check:

      • Ensure that the user has the required authorizations to access the launchpad and the applications within it.
      • Use transaction code SU53 to analyze authorization issues after the error occurs.
    4. Review Launchpad Instance:

      • Go to the Launchpad Designer and check the settings for the launchpad instance.
      • Ensure that the instance is linked to the correct roles and applications.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific launchpad instance and role configuration for additional troubleshooting steps.
    6. System Logs:

      • Check system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to the launchpad configuration.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Fiori Launchpad Documentation: Review the official SAP Fiori Launchpad documentation for best practices on configuration and troubleshooting.

    By following these steps, you should be able to identify and resolve the issue related to the error message IBO_CH_INBOX_ACT009.

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