How To Fix IB_SALESORDER028 - None of the partners assigned to the installed base could be determined

IB_SALESORDER028 - Overview

• Message type: E = Error

• Message class: IB_SALESORDER - IB: Messages for Comparison of IBase/Sales Transaction

• Message number: 028

• Message text: None of the partners assigned to the installed base could be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IB_SALESORDER028 - None of the partners assigned to the installed base could be determined ?

  The SAP error message IB_SALESORDER028 indicates that the system is unable to determine any partners assigned to the installed base when processing a sales order. This can occur in scenarios where the installed base is linked to a sales order, and the system expects certain partner information (like sold-to party, ship-to party, etc.) to be available.
  Causes:
  
  Missing Partner Data: The installed base may not have any partners assigned to it. This can happen if the installed base was created without specifying partner information.
  Incorrect Configuration: The configuration settings for partner determination may not be set up correctly, leading to the inability to find partners for the installed base.
  Data Inconsistencies: There may be inconsistencies or errors in the master data related to the installed base or the partners.
  Authorization Issues: Sometimes, authorization issues can prevent the system from accessing partner data.
  
  Solutions:
  
  
  Check Installed Base: Verify the installed base in question to ensure that it has