IB_DECO122 - Serial number &2 for material &1 does not exist in any installed base

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_DECO - IB: Messages for IBase

• Message number: 122

• Message text: Serial number &2 for material &1 does not exist in any installed base

What causes this issue?

On &V3& at &V4&, serial number &V2& for material &V1& does not exist in
any installed base.

System Response

The system terminates processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IB_DECO122 - Serial number &2 for material &1 does not exist in any installed base ?

  The SAP error message IB_DECO122 indicates that the system is unable to find a specific serial number for a material in any installed base. This typically occurs in the context of managing installed base data, which is crucial for tracking serialized products and their associated components.
  Cause:
  
  Missing Serial Number: The serial number you are trying to use does not exist in the installed base for the specified material.
  Incorrect Material Number: The material number provided may be incorrect or not linked to the serial number in question.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
  Configuration Issues: The installed base may not be properly configured to recognize the serial number for the material.
  Deletion of Serial Number: The serial number may have been deleted or archived, making it unavailable for current transactions.
  
  Solution:
  
  Verify Serial Number: Check if the serial number exists in the system. You can do this by navigating to the installed base management transaction (e.g., using transaction code IB01 or IB02) and searching for the serial number.
  Check Material Number: Ensure that the material number is correct and that it is linked to the serial number in the installed base.
  Review Installed Base Configuration: Ensure that the installed base is correctly configured to include the serial number for the material. This may involve checking the material master data and installed base settings.
  Data Consistency Check: Run consistency checks to ensure that the data in the installed base is accurate and up-to-date. This may involve using transaction codes like IB03 to review installed base records.
  Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate any underlying issues with the system or data integrity.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IB01 (Create Installed Base), IB02 (Change Installed Base), and IB03 (Display Installed Base).
  Documentation: Refer to SAP documentation or help files related to installed base management for more detailed guidance on handling serial numbers and installed bases.
  User Roles and Permissions: Ensure that you have the necessary permissions to access and modify installed base data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.