How To Fix IB_CRM_UPLOAD_MSG065 - Customer warranty &2 found for material &1

IB_CRM_UPLOAD_MSG065 - Overview

• Message type: E = Error

• Message class: IB_CRM_UPLOAD_MSG -

• Message number: 065

• Message text: Customer warranty &2 found for material &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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IB_CRM_UPLOAD_MSG065 - Details

• The SAP error message IB_CRM_UPLOAD_MSG065 indicates that there is a customer warranty associated with a specific material in the system. This message typically arises during processes related to warranty management, such as uploading warranty data or processing warranty claims.
  
  Cause:
  The error occurs when the system detects that a warranty record exists for the specified material and customer combination. This can happen in scenarios such as:
  
  Duplicate Warranty Entry: The system is trying to upload a warranty that already exists for the same customer and material.
  Inconsistent Data: There may be inconsistencies in the data being uploaded, such as incorrect material or customer information.
  System Configuration: The system may be configured to prevent the creation of multiple warranties for the same material and customer.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Warranties:
  
  Use transaction codes like IW51 or IW52 to check if there is already a warranty record for the specified customer and