IB_CRM_UPLOAD_MSG028 - Error when archiving empty installed base &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_CRM_UPLOAD_MSG -

• Message number: 028

• Message text: Error when archiving empty installed base &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IB_CRM_UPLOAD_MSG028 - Error when archiving empty installed base &1 ?

  The SAP error message IB_CRM_UPLOAD_MSG028 typically occurs when there is an attempt to archive an empty installed base (IB) object. This error indicates that the system has detected that the installed base you are trying to archive does not contain any relevant data or entries, which is a requirement for the archiving process.
  Cause:
  
  Empty Installed Base: The installed base object you are trying to archive does not have any associated data, such as equipment, service contracts, or other relevant entries.
  Incorrect Configuration: There may be configuration issues in the archiving settings or the installed base itself.
  Data Integrity Issues: There might be issues with the data integrity or consistency of the installed base records.
  
  Solution:
  
  Check Installed Base Data: Verify that the installed base you are trying to archive contains the necessary data. If it is indeed empty, you may need to reconsider whether it should be archived.
  Delete or Update Empty Records: If the installed base is confirmed to be empty and not needed, you can delete it or update it with relevant data before attempting to archive.
  Review Archiving Configuration: Ensure that the archiving configuration settings are correctly set up in your SAP system. This includes checking the archiving object settings and ensuring that they align with your business processes.
  Consult Documentation: Refer to SAP documentation or notes related to archiving installed bases for any specific guidelines or prerequisites that need to be met.
  Use Transaction Codes: Utilize transaction codes like SARA (Archive Administration) to manage archiving processes and check for any logs or additional error messages that may provide more context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.