How To Fix IB_CRM_UPLOAD_MSG016 - Error when reading product (get GUID) for product ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_CRM_UPLOAD_MSG -

• Message number: 016

• Message text: Error when reading product (get GUID) for product ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IB_CRM_UPLOAD_MSG016 - Error when reading product (get GUID) for product ID &1 ?

  The SAP error message IB_CRM_UPLOAD_MSG016 indicates that there is an issue when the system attempts to read a product using its Product ID. The specific error message "Error when reading product (get GUID) for product ID &1" suggests that the system is unable to retrieve the Global Unique Identifier (GUID) for the specified product ID.
  Causes:
  
  Invalid Product ID: The product ID provided may not exist in the system or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary permissions to access the product data.
  System Configuration: There may be configuration issues in the SAP system that prevent the retrieval of product information.
  Integration Issues: If the product data is being pulled from an external system, there may be issues with the integration or data transfer.
  
  Solutions:
  
  Verify Product ID: Check if the product ID exists in the system. You can do this by searching for the product in the relevant transaction (e.g., using transaction codes like MM03 for material master).
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for the product ID and ensure that all necessary entries are present.
  Review Authorizations: Ensure that the user has the necessary authorizations to access product data. This can be checked in transaction SU53 or by consulting with your security team.
  Check Configuration: Review the configuration settings related to product management in SAP to ensure everything is set up correctly.
  Integration Monitoring: If the product data is coming from an external system, check the integration logs for any errors or issues that may have occurred during data transfer.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), SE11 (Data Dictionary), and SE16 (Data Browser) for checking product data.
  SAP Documentation: Review SAP documentation related to product management and error handling for more insights.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.