How To Fix IB_CRM_UPLOAD_MSG013 - Error when identifying logical system

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_CRM_UPLOAD_MSG -

• Message number: 013

• Message text: Error when identifying logical system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IB_CRM_UPLOAD_MSG013 - Error when identifying logical system ?

  The SAP error message IB_CRM_UPLOAD_MSG013 typically occurs during the integration of SAP CRM with other systems, such as SAP ERP or when uploading data. This error indicates that there is an issue with identifying the logical system, which is crucial for data transfer and communication between different SAP systems.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Logical System Configuration: The logical system may not be defined in the system configuration.
  Incorrect Logical System Name: The logical system name used in the configuration may be incorrect or not matching the expected format.
  Transport Directory Issues: There may be issues with the transport directory or the transport routes that prevent the system from identifying the logical system.
  Authorization Issues: The user may not have the necessary authorizations to access the logical system.
  Data Transfer Settings: Incorrect settings in the data transfer configuration can lead to this error.
  
  Solution:
  To resolve the IB_CRM_UPLOAD_MSG013 error, you can follow these steps:
  
  
  Check Logical System Configuration:
  
  Go to transaction SM59 (RFC Destinations) and verify that the logical system is correctly defined.
  Ensure that the logical system is correctly configured in transaction BD54 (Maintain Logical System).
  
  
  
  Verify Logical System Name:
  
  Ensure that the logical system name used in your configuration matches the one defined in the system. Check for typos or incorrect naming conventions.
  
  
  
  Check Transport Directory:
  
  Ensure that the transport directory is correctly set up and that there are no issues with transport routes. You can check this in transaction STMS (Transport Management System).
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the upload has the necessary authorizations to access the logical system. You can check user roles and authorizations in transaction SU01.
  
  
  
  Review Data Transfer Settings:
  
  Check the settings related to data transfer in the relevant configuration areas (e.g., transaction CRMD_ORDER for CRM orders) to ensure they are correctly set up.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches related to this error message. Sometimes, SAP releases updates that address specific issues.
  
  
  
  Consult SAP Documentation:
  
  Refer to the official SAP documentation or help portal for additional guidance on this error message.
  
  
  
  Related Information:
  
  Transaction Codes: SM59, BD54, STMS, SU01, CRMD_ORDER
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  Integration Scenarios: Understanding the integration scenario (e.g., CRM to ERP) can help in troubleshooting the specific context of the error.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.