How To Fix IAOM_CRMSRV020 - There are no externally created account assignment objects for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IAOM_CRMSRV - Account Assignment Manager: CRM Service Integration

• Message number: 020

• Message text: There are no externally created account assignment objects for item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IAOM_CRMSRV020 - There are no externally created account assignment objects for item &1 ?

  The SAP error message IAOM_CRMSRV020 indicates that there are no externally created account assignment objects for the specified item. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process transactions that require account assignment objects, such as sales orders, service orders, or other related documents.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Account Assignment Objects: The item in question does not have any associated account assignment objects that are externally created. This could be due to incorrect configuration or missing data.
  
  
  Incorrect Configuration: The system may not be properly configured to recognize or create the necessary account assignment objects for the item.
  
  
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from linking the item to the required account assignment objects.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or create the account assignment objects.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Account Assignment Objects: Verify if the account assignment objects are created for the item. You can do this by checking the relevant transaction or document in SAP.
  
  
  Create Missing Objects: If the account assignment objects are missing, you may need to create them manually or ensure that the process that should create them is functioning correctly.
  
  
  Review Configuration: Check the configuration settings in SAP CRM related to account assignment objects. Ensure that the settings are correct and that the system is set up to create the necessary objects.
  
  
  Data Consistency Check: Perform a data consistency check to identify any discrepancies that may be causing the issue. This may involve checking related master data or transactional data.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access and create account assignment objects. You may need to consult with your SAP security team to verify this.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide specific insights based on your system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders.
  SAP Notes: Search for SAP Notes related to the error message IAOM_CRMSRV020 in the SAP Support Portal for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.