How To Fix IAOM_CRMSRV008 - Enter '*' for the leading transaction type or CRM transaction type

SAP Error Message - Details

• Message type: E = Error

• Message class: IAOM_CRMSRV - Account Assignment Manager: CRM Service Integration

• Message number: 008

• Message text: Enter '*' for the leading transaction type or CRM transaction type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IAOM_CRMSRV008 - Enter '*' for the leading transaction type or CRM transaction type ?

  The SAP error message IAOM_CRMSRV008 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to transaction types. This error message indicates that the system expects a leading transaction type or CRM transaction type to be specified, and it suggests entering an asterisk (*) to indicate that all transaction types should be considered.
  Cause:
  
  Missing Transaction Type: The error usually arises when a required transaction type is not specified in the configuration or during the execution of a transaction.
  Incorrect Configuration: There may be an issue with the configuration settings in the CRM system, particularly in the area of transaction types.
  User Input Error: The user may have entered an invalid or incomplete transaction type in the relevant field.
  
  Solution:
  
  *Enter an Asterisk ()*: If the system prompts you to enter an asterisk (), do so to indicate that you want to consider all leading transaction types or CRM transaction types.
  Check Configuration: Review the configuration settings for transaction types in the CRM system. Ensure that the necessary transaction types are defined and active.
  
  Navigate to the relevant configuration area in SAP (usually under SPRO) and check the settings for transaction types.
  
  
  Validate User Input: Ensure that the input provided by the user is correct and complete. If a specific transaction type is required, make sure it is entered correctly.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on transaction types and their configuration.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types are used to categorize and manage different types of business transactions (e.g., sales orders, service requests).
  Configuration Path: The configuration for transaction types can typically be found under the following path in SPRO: 
  
  SAP Customizing Implementation Guide -> Customer Relationship Management -> Basic Functions -> Transaction Management -> Define Transaction Types.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the IAOM_CRMSRV008 error and ensure that the appropriate transaction types are being utilized in your SAP CRM system.