How To Fix /IAM/PRINT010 - E-mail cannot be sent because no PDF form available

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/PRINT -

• Message number: 010

• Message text: E-mail cannot be sent because no PDF form available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/PRINT010 - E-mail cannot be sent because no PDF form available ?

  The SAP error message /IAM/PRINT010 E-mail cannot be sent because no PDF form available typically occurs when the system is unable to generate a PDF document that is required for sending an email. This can happen in various scenarios, such as when trying to send invoices, reports, or other documents via email from SAP.
  Causes:
  
  Missing PDF Form: The most common cause is that the required PDF form (Smart Form or Adobe Form) is not available or not properly configured in the system.
  Form Not Assigned: The form may not be assigned to the relevant output type in the configuration.
  Transport Issues: If the form was recently transported from another system, it may not have been activated or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access the form or generate the PDF.
  Technical Issues: There could be underlying technical issues with the SAP system, such as problems with the print server or spool requests.
  
  Solutions:
  
  
  Check Form Availability:
  
  Go to transaction SMARTFORMS or SFP to check if the required form exists and is active.
  If the form is missing, you may need to create it or transport it from another system.
  
  
  
  Assign the Form:
  
  Ensure that the form is correctly assigned to the output type in the configuration. You can check this in transaction NACE (for output types) or SPRO (for customizing).
  Navigate to the relevant application area (e.g., Sales and Distribution, Financial Accounting) and verify the output type settings.
  
  
  
  Check Transport Requests:
  
  If the form was recently transported, ensure that it has been activated in the target system.
  Check for any transport errors that may have occurred during the transport process.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the transaction and access the form.
  You can check user roles and authorizations in transaction SU01.
  
  
  
  Check Spool and Print Server:
  
  Verify that the print server is functioning correctly and that there are no issues with the spool requests.
  You can check spool requests in transaction SP01.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program that is trying to generate the PDF to identify any specific errors or exceptions.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific error message.
  Documentation: Review SAP documentation for Smart Forms and Adobe Forms for additional configuration details.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /IAM/PRINT010 E-mail cannot be sent because no PDF form available.