How To Fix /IAM/PRINT002 - E-mail was sent successfully for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/PRINT -

• Message number: 002

• Message text: E-mail was sent successfully for document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/PRINT002 - E-mail was sent successfully for document &1 ?

  The SAP error message /IAM/PRINT002 E-mail was sent successfully for document &1 is not actually an error message but rather an informational message indicating that an email has been successfully sent for a specific document identified by &1. 
  Cause:
  
  This message is generated when the system processes a request to send an email (usually containing a document or report) and successfully completes that action. The &1 placeholder typically represents the document number or identifier that was sent.
  
  Solution:
  Since this is an informational message rather than an error, there is no action required to resolve an issue. However, if you are expecting an email and have not received it, consider the following steps:
  
  
  Check Email Configuration: Ensure that the email settings in your SAP system are correctly configured. This includes SMTP settings and any relevant user settings.
  
  
  Verify Email Address: Confirm that the email address to which the document was sent is correct and active.
  
  
  Check Spam/Junk Folder: Sometimes, emails may be filtered into spam or junk folders. Check these folders to see if the email was misclassified.
  
  
  Review SAP Logs: If you need more details about the email sending process, you can check the SAP application logs (transaction SLG1) for any related entries that might provide additional context.
  
  
  Contact IT Support: If you continue to experience issues with email delivery, it may be necessary to contact your IT support team for further investigation.
  
  
  Related Information:
  
  
  Transaction Codes: You may want to familiarize yourself with transaction codes related to email configuration and monitoring, such as:
  
  SCOT: For configuring SMTP settings.
  SOST: To monitor the status of sent emails.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on email configuration and troubleshooting.
  
  
  User Roles: Ensure that the user has the necessary roles and permissions to send emails from the SAP system.
  
  
  In summary, the message indicates successful email dispatch, and if there are concerns about email receipt, the focus should be on verifying configurations and checking email delivery paths.