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How To Fix /IAM/OBJECT351 - Step '&1' of issue '&2'; end date still set but open activities exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IAM/OBJECT -

  • Message number: 351

  • Message text: Step '&1' of issue '&2'; end date still set but open activities exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IAM/OBJECT351 - Step '&1' of issue '&2'; end date still set but open activities exist ?

    The SAP error message /IAM/OBJECT351 Step '&1' of issue '&2'; end date still set but open activities exist typically occurs in the context of the SAP Identity Management (IdM) module. This error indicates that there is an issue with the processing of an issue (or request) where the end date has been set, but there are still open activities associated with that issue.

    Cause:

    1. Open Activities: The primary cause of this error is that there are still open activities (such as pending approvals, tasks, or processes) linked to the issue. The system does not allow the closure of an issue if there are still activities that need to be completed.
    2. End Date Set: The end date for the issue has been set, which typically indicates that the issue should be closed. However, the presence of open activities contradicts this action.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Open Activities: Review the issue to identify any open activities. You can do this by navigating to the issue details in the SAP IdM interface and checking for any tasks or approvals that are still pending.

    2. Complete or Cancel Open Activities:

      • If the open activities are still relevant, complete them as necessary.
      • If they are no longer needed, consider canceling or deleting them to allow the issue to be closed.
    3. Adjust End Date: If it is not appropriate to close the issue yet (due to ongoing activities), you may need to remove or adjust the end date to reflect that the issue is still active.

    4. Reprocess the Issue: After addressing the open activities and adjusting the end date, attempt to reprocess the issue to see if the error persists.

    5. Consult Documentation: If the issue continues, refer to the SAP documentation or support resources for further guidance specific to your version of SAP IdM.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
    • User Permissions: Ensure that you have the necessary permissions to modify issues and activities within the SAP IdM system.

    If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for more in-depth troubleshooting.

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