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Message type: E = Error
Message class: /IAM/OBJECT -
Message number: 351
Message text: Step '&1' of issue '&2'; end date still set but open activities exist
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/IAM/OBJECT351
- Step '&1' of issue '&2'; end date still set but open activities exist ?The SAP error message
/IAM/OBJECT351 Step '&1' of issue '&2'; end date still set but open activities exist
typically occurs in the context of the SAP Identity Management (IdM) module. This error indicates that there is an issue with the processing of an issue (or request) where the end date has been set, but there are still open activities associated with that issue.Cause:
- Open Activities: The primary cause of this error is that there are still open activities (such as pending approvals, tasks, or processes) linked to the issue. The system does not allow the closure of an issue if there are still activities that need to be completed.
- End Date Set: The end date for the issue has been set, which typically indicates that the issue should be closed. However, the presence of open activities contradicts this action.
Solution:
To resolve this error, you can take the following steps:
Check Open Activities: Review the issue to identify any open activities. You can do this by navigating to the issue details in the SAP IdM interface and checking for any tasks or approvals that are still pending.
Complete or Cancel Open Activities:
- If the open activities are still relevant, complete them as necessary.
- If they are no longer needed, consider canceling or deleting them to allow the issue to be closed.
Adjust End Date: If it is not appropriate to close the issue yet (due to ongoing activities), you may need to remove or adjust the end date to reflect that the issue is still active.
Reprocess the Issue: After addressing the open activities and adjusting the end date, attempt to reprocess the issue to see if the error persists.
Consult Documentation: If the issue continues, refer to the SAP documentation or support resources for further guidance specific to your version of SAP IdM.
Related Information:
If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for more in-depth troubleshooting.
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