How To Fix /IAM/OBJECT289 - No authorization to change issue in status &3 (issue type &1, group &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/OBJECT -

• Message number: 289

• Message text: No authorization to change issue in status &3 (issue type &1, group &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/OBJECT289 - No authorization to change issue in status &3 (issue type &1, group &2) ?

  The SAP error message /IAM/OBJECT289 indicates that a user does not have the necessary authorization to change the status of an issue in a specific status. This error typically arises in the context of SAP's Issue Management or similar applications where issues or tickets are tracked and managed.
  Cause:
  The error message is triggered when a user attempts to change the status of an issue but lacks the required authorization for that specific action. The placeholders in the message represent:
  
  &1: The issue type.
  &2: The group associated with the issue.
  &3: The current status of the issue.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify the user's role and authorization profiles in the SAP system. Ensure that the user has the necessary permissions to change the status of the specified issue type and group.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to issue management functions. Common authorization objects might include:
  
  S_IAM_ISSUE (for issue management)
  S_IAM_AUTH (for authorization checks)
  
  
  Ensure that the user has the appropriate authorizations assigned to these objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to check or modify authorizations, consult with your SAP security or basis team. They can help review and adjust the user's authorizations as needed.
  
  
  
  Check Configuration:
  
  In some cases, the issue may be related to the configuration of the issue management system. Ensure that the status transitions are correctly defined and that the user roles are aligned with these configurations.
  
  
  
  Testing:
  
  After making any changes to authorizations, have the user log out and log back in to ensure that the new permissions take effect. Then, test the action again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to authorization errors in the specific version of SAP you are using.
  Documentation: Review SAP documentation related to authorization management and issue management to understand the specific requirements for changing issue statuses.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance) and PFCG (Role Maintenance) to manage user roles and authorizations.
  
  By following these steps, you should be able to identify the cause of the authorization issue and implement a solution to allow the user to change the status of the issue successfully.