How To Fix /IAM/INTEGRATION118 - Jump destination could not be determined - contact system administration

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/INTEGRATION -

• Message number: 118

• Message text: Jump destination could not be determined - contact system administration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/INTEGRATION118 - Jump destination could not be determined - contact system administration ?

  The SAP error message /IAM/INTEGRATION118 Jump destination could not be determined - contact system administration typically indicates an issue with the integration or navigation within the SAP system, particularly related to the Identity Access Management (IAM) module or similar integration scenarios. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: The jump destination may not be properly configured in the system. This could be due to missing or incorrect settings in the IAM configuration.
  Authorization Problems: The user may not have the necessary authorizations to access the target destination.
  System Errors: There could be underlying system errors or inconsistencies that prevent the determination of the jump destination.
  Missing Objects: The target object (like a transaction, report, or web service) may not exist or may have been deleted or moved.
  Transport Issues: If the system has recently undergone a transport, the necessary objects may not have been transported correctly.
  
  Solutions:
  
  Check Configuration: Review the IAM configuration settings to ensure that all jump destinations are correctly defined. This includes checking the relevant customizing settings in the SAP system.
  Verify Authorizations: Ensure that the user has the necessary authorizations to access the target destination. This can be done by checking the user roles and profiles.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that could provide more context about the issue.
  Object Existence: Verify that the target object exists and is accessible. If it has been moved or deleted, you may need to restore it or update the configuration.
  Transport Check: If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they were imported correctly.
  Contact Support: If the issue persists, it may be necessary to contact your system administrator or SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for IAM and integration scenarios to ensure that all configurations are in line with best practices.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  Conclusion:
  Resolving the /IAM/INTEGRATION118 error requires a systematic approach to identify the root cause, whether it be configuration, authorization, or system-related issues. By following the outlined solutions and gathering more information, you can work towards resolving the error effectively.