How To Fix /IAM/INTEGRATION063 - Navigation requires NetWeaver Business Client or Portal


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IAM/INTEGRATION -

  • Message number: 063

  • Message text: Navigation requires NetWeaver Business Client or Portal

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /IAM/INTEGRATION063 - Navigation requires NetWeaver Business Client or Portal ?

    The SAP error message /IAM/INTEGRATION063 Navigation requires NetWeaver Business Client or Portal typically indicates that the application you are trying to access requires a specific user interface (UI) environment, such as the SAP NetWeaver Business Client (NWBC) or the SAP Enterprise Portal, to function properly. This error often arises when attempting to access certain SAP applications or functionalities that are designed to be used within these environments.

    Cause:

    1. Incorrect Access Method: The user is trying to access an SAP application that is designed to be used with NWBC or the SAP Portal, but they are using a different method (like a standard web browser).
    2. Missing Client: The required client (NWBC or Portal) is not installed or configured on the user's machine.
    3. Configuration Issues: There may be configuration issues in the SAP system that prevent the application from recognizing the correct client environment.

    Solution:

    1. Use the Correct Client:

      • Ensure that you are accessing the application through the SAP NetWeaver Business Client or the SAP Enterprise Portal. If you do not have NWBC installed, you can download it from the SAP Service Marketplace or your organization's software distribution platform.
      • If you are using the SAP Portal, ensure that you are logged in through the portal interface.
    2. Check Installation:

      • If you are supposed to use NWBC, verify that it is properly installed on your machine. You may need to reinstall it if there are issues.
    3. Configuration Check:

      • Consult with your SAP Basis or system administrator to ensure that the system is correctly configured to allow access through NWBC or the Portal.
      • Check if the necessary roles and authorizations are assigned to your user profile.
    4. Documentation and Support:

      • Refer to the official SAP documentation for NWBC or the Portal for any specific configuration or setup instructions.
      • If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • SAP NetWeaver Business Client (NWBC): A client that provides a unified interface for accessing various SAP applications and services.
    • SAP Enterprise Portal: A web-based platform that allows users to access SAP applications and services through a browser.
    • User Roles and Authorizations: Ensure that the user has the necessary roles assigned to access the required applications.

    By following these steps, you should be able to resolve the error and access the desired SAP application.

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