How To Fix /IAM/INTEGRATION003 - Error accessing mapping &1, step &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/INTEGRATION -

• Message number: 003

• Message text: Error accessing mapping &1, step &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/INTEGRATION003 - Error accessing mapping &1, step &2 ?

  The SAP error message /IAM/INTEGRATION003 Error accessing mapping &1, step &2 typically indicates an issue with accessing a specific mapping configuration in the Identity Access Management (IAM) module. This error can occur during the execution of a process that relies on a mapping configuration, such as user provisioning or role assignment.
  Causes:
  
  Missing Mapping Configuration: The specified mapping (&1) may not exist in the system.
  Incorrect Step: The step (&2) referenced in the error may not be valid or may not correspond to the expected process flow.
  Authorization Issues: The user or process executing the mapping may not have the necessary permissions to access the mapping configuration.
  System Configuration Issues: There may be issues with the overall configuration of the IAM system or related components.
  Data Integrity Issues: There could be inconsistencies or corruption in the data that the mapping relies on.
  
  Solutions:
  
  
  Verify Mapping Configuration:
  
  Check if the mapping configuration identified by &1 exists in the system.
  If it does not exist, create the necessary mapping configuration.
  
  
  
  Check Step Validity:
  
  Ensure that the step &2 is correctly defined and is part of the expected process flow.
  Review the process definition to confirm that the step is valid.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account executing the mapping has the necessary authorizations to access the mapping configuration.
  Adjust roles and permissions as needed.
  
  
  
  System Configuration Review:
  
  Review the overall configuration of the IAM system to ensure that all components are correctly set up.
  Check for any recent changes that may have affected the configuration.
  
  
  
  Data Integrity Check:
  
  Perform a data integrity check to ensure that all required data for the mapping is present and correct.
  Resolve any inconsistencies or corruption found in the data.
  
  
  
  Consult Logs:
  
  Check the application logs for more detailed error messages or stack traces that can provide additional context about the issue.
  
  
  
  SAP Notes and Documentation:
  
  Search for relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation for IAM to understand the expected configurations and mappings.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.