How To Fix /IAM/CONFIG_INT021 - Enter the reference to be used for timestamp calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/CONFIG_INT -

• Message number: 021

• Message text: Enter the reference to be used for timestamp calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/CONFIG_INT021 - Enter the reference to be used for timestamp calculation ?

  The SAP error message /IAM/CONFIG_INT021 Enter the reference to be used for timestamp calculation typically occurs in the context of Identity Access Management (IAM) or related configurations in SAP systems. This error indicates that a required reference for timestamp calculation is missing or not properly configured.
  Cause:
  
  Missing Configuration: The system requires a reference (like a specific date or time) to calculate timestamps, and this reference has not been provided.
  Incorrect Settings: The settings in the IAM configuration might be incorrect or incomplete, leading to the inability to determine the necessary reference for timestamp calculations.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the configuration settings related to timestamp calculations.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Navigate to the IAM configuration settings in your SAP system.
  Ensure that all required fields, especially those related to timestamp calculations, are filled out correctly.
  Look for any specific reference fields that need to be populated.
  
  
  
  Provide the Required Reference:
  
  If the error message prompts for a specific reference, enter the appropriate value (e.g., a date or time) that the system can use for calculations.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources related to IAM configuration to understand what specific references are required for timestamp calculations.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify IAM configuration settings. If not, contact your system administrator to grant the required permissions.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates that could resolve the issue.
  
  
  
  Related Information:
  
  SAP IAM Documentation: Review the official SAP documentation for Identity Access Management to understand the configuration requirements and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that your IAM configuration is set up correctly for timestamp calculations.