How To Fix /IAM/CONFIG_INT012 - Deactivate existing statuses instead of deleting them


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IAM/CONFIG_INT -

  • Message number: 012

  • Message text: Deactivate existing statuses instead of deleting them

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IAM/CONFIG_INT012 - Deactivate existing statuses instead of deleting them ?

    The SAP error message /IAM/CONFIG_INT012 typically indicates that there is an issue related to the management of statuses in the Identity Access Management (IAM) module. This error suggests that instead of deleting existing statuses, you should deactivate them.

    Cause:

    The error occurs when there is an attempt to delete a status that is currently in use or is required by the system. In many cases, SAP systems are designed to maintain historical data integrity, and deleting statuses can lead to inconsistencies or loss of important information. Therefore, the system enforces a rule that requires users to deactivate statuses rather than delete them.

    Solution:

    To resolve this error, follow these steps:

    1. Access the Status Management:

      • Navigate to the relevant transaction or configuration area in SAP where you manage statuses (this could be in the IAM configuration settings).
    2. Locate the Status:

      • Identify the status that you are trying to delete. You may need to search for it using its name or ID.
    3. Deactivate the Status:

      • Instead of deleting the status, look for an option to deactivate it. This is usually done by changing the status from "Active" to "Inactive" or similar terminology.
      • Save your changes.
    4. Check Dependencies:

      • Ensure that there are no dependencies or references to the status you are deactivating that could cause issues in the system.
    5. Test the Changes:

      • After deactivating the status, test the relevant functionality in the IAM module to ensure that everything is working as expected.

    Related Information:

    • Documentation: Refer to the official SAP documentation for IAM to understand the implications of managing statuses and the best practices for status management.
    • SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
    • Support: If you continue to experience issues or if the error persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to resolve the error and manage your statuses effectively within the SAP IAM module.

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