How To Fix /IAM/CONFIG196 - Issue type &1 has no issue category assigned in Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IAM/CONFIG -

  • Message number: 196

  • Message text: Issue type &1 has no issue category assigned in Customizing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IAM/CONFIG196 - Issue type &1 has no issue category assigned in Customizing ?

    The SAP error message /IAM/CONFIG196 indicates that there is an issue with the configuration of the Identity Access Management (IAM) system, specifically that an issue type does not have an associated issue category assigned in the Customizing settings. This can prevent the system from processing certain requests or actions related to that issue type.

    Cause:

    The primary cause of this error is that the issue type you are trying to use has not been properly configured in the Customizing settings of the IAM module. This can happen due to:

    1. Missing Configuration: The issue type was created but not linked to an issue category.
    2. Incorrect Customizing Settings: The settings may have been altered or not set up correctly during the initial configuration.
    3. Transport Issues: If the configuration was transported from another system, it may not have included all necessary settings.

    Solution:

    To resolve this error, you need to ensure that the issue type is correctly assigned to an issue category in the Customizing settings. Here are the steps to do this:

    1. Access Customizing:

      • Go to the SAP Easy Access screen.
      • Navigate to the Customizing transaction (SPRO).
    2. Find the Relevant Configuration:

      • Follow the path: Cross-Application Components -> Identity Management -> Configuration -> Issue Management.
      • Look for the section related to "Define Issue Types" or "Assign Issue Types to Categories".
    3. Assign Issue Category:

      • Locate the specific issue type that is causing the error.
      • Ensure that it is assigned to a valid issue category. If it is not, you will need to create a new category or assign it to an existing one.
    4. Save Changes:

      • After making the necessary changes, save your configuration.
    5. Test the Configuration:

      • Try to reproduce the action that caused the error to ensure that it has been resolved.

    Related Information:

    • Documentation: Refer to the SAP Help Portal for detailed documentation on IAM configuration and issue management.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on this error.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.

    By ensuring that all issue types are properly configured and linked to issue categories, you should be able to resolve the /IAM/CONFIG196 error and continue using the IAM functionalities without interruption.

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