How To Fix /IAM/CONFIG172 - Activity type &1 is still in use, for example, by activity template &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/CONFIG -

• Message number: 172

• Message text: Activity type &1 is still in use, for example, by activity template &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/CONFIG172 - Activity type &1 is still in use, for example, by activity template &2 ?

  The SAP error message /IAM/CONFIG172 indicates that an activity type is still in use, which prevents certain configuration changes or deletions. This typically occurs in the context of SAP Identity Management (IdM) or similar modules where activity types are defined and utilized in various templates or processes.
  Cause:
  The error message is triggered when you attempt to delete or modify an activity type that is currently being referenced by an activity template or another configuration object. This means that the system has detected dependencies that need to be resolved before the requested action can be completed.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Dependencies:
  
  Check which activity templates or other objects are using the specified activity type. You can do this by navigating to the relevant configuration areas in SAP IdM or using transaction codes that allow you to view activity types and their associations.
  
  
  
  Remove References:
  
  Once you have identified the templates or objects that are using the activity type, you will need to either:
  
  Modify those templates to remove the reference to the activity type.
  Delete or deactivate the templates if they are no longer needed.
  
  
  
  
  
  Re-attempt the Action:
  
  After ensuring that the activity type is no longer in use, you can attempt to delete or modify the activity type again.
  
  
  
  Check for Other Dependencies:
  
  If the error persists, ensure that there are no other dependencies or references to the activity type in other configurations or processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IdM that allow you to manage activity types and templates, such as /IAM/ACTIVITY for activity types and /IAM/TEMPLATE for activity templates.
  Documentation: Refer to SAP documentation or help resources for detailed information on managing activity types and templates in your specific version of SAP IdM.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for assistance.
  
  By following these steps, you should be able to resolve the error and proceed with your configuration changes.