How To Fix /IAM/CONFIG120 - &3; Launchpad Customizing not updated; role &1 or instance &2 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/CONFIG -

• Message number: 120

• Message text: &3; Launchpad Customizing not updated; role &1 or instance &2 missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/CONFIG120 - &3; Launchpad Customizing not updated; role &1 or instance &2 missing ?

  The SAP error message /IAM/CONFIG120 &3; Launchpad Customizing not updated; role &1 or instance &2 missing typically indicates an issue with the configuration of the SAP Fiori Launchpad or the Identity Access Management (IAM) settings. This error suggests that there is a missing role or instance that is required for the Launchpad to function correctly.
  Cause:
  
  Missing Role: The specified role (&1) is not assigned to the user or does not exist in the system.
  Missing Instance: The specified instance (&2) is not configured or is missing in the system.
  Configuration Issues: There may be issues with the configuration settings in the Launchpad or IAM settings that prevent the Launchpad from being updated correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the Launchpad or the required roles.
  
  Solution:
  
  
  Check Role Assignment:
  
  Verify that the role specified in the error message (&1) is correctly assigned to the user. You can do this by navigating to the user management transaction (e.g., SU01) and checking the roles assigned to the user.
  If the role is missing, you may need to create it or assign it to the user.
  
  
  
  Check Instance Configuration:
  
  Ensure that the instance specified in the error message (&2) is correctly configured in the system. This may involve checking the Launchpad configuration settings in the relevant customizing transactions (e.g., /UI2/FLP).
  If the instance is missing, you may need to create it or configure it properly.
  
  
  
  Review Launchpad Configuration:
  
  Go to the Launchpad Designer and check the configuration for the Launchpad. Ensure that all necessary roles and instances are included in the configuration.
  Make sure that the Launchpad is properly set up to include the required applications and services.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the Launchpad and the applications associated with the roles.
  You can use transaction SU53 to check for authorization issues after attempting to access the Launchpad.
  
  
  
  Transport Issues:
  
  If the roles or instances were recently transported from another system, ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /IAM/CONFIG120.