How To Fix /IAM/CONFIG064 - Partner Role &1: Business partner group hierarchy &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/CONFIG -

• Message number: 064

• Message text: Partner Role &1: Business partner group hierarchy &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/CONFIG064 - Partner Role &1: Business partner group hierarchy &2 does not exist ?

  The SAP error message /IAM/CONFIG064 Partner Role &1: Business partner group hierarchy &2 does not exist typically indicates that there is an issue with the configuration of business partner roles and their associated hierarchies in the SAP system. This error can occur in various contexts, particularly when working with Identity Access Management (IAM) or when managing business partners in general.
  Cause:
  
  
  Missing Configuration: The specified business partner group hierarchy does not exist in the system. This could be due to:
  
  The hierarchy not being created or activated.
  A typo in the hierarchy name or ID.
  The hierarchy being deleted or not properly maintained.
  
  
  
  Incorrect Role Assignment: The partner role specified in the error message may not be correctly linked to the business partner group hierarchy.
  
  
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that resulted in missing or incomplete data.
  
  
  Solution:
  
  
  Check Business Partner Group Hierarchy:
  
  Go to the relevant transaction (e.g., BP for Business Partner) and check if the business partner group hierarchy exists.
  If it does not exist, you may need to create it using the appropriate configuration settings.
  
  
  
  Verify Role Configuration:
  
  Ensure that the partner role specified in the error message is correctly configured to use the business partner group hierarchy.
  Check the configuration settings in the relevant customizing transaction (e.g., SPRO).
  
  
  
  Create or Activate Hierarchy:
  
  If the hierarchy is missing, create it using the appropriate transaction or customizing settings.
  If it exists but is inactive, activate it.
  
  
  
  Check for Typos:
  
  Double-check the names and IDs of the partner role and business partner group hierarchy for any typographical errors.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong.
  Ensure that all necessary objects were included in the transport.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring business partner roles and hierarchies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SPRO (Customizing), and others that may be used for configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /IAM/CONFIG064.