How To Fix /IAM/CONFIG020 - No system key available in system landscape directory for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/CONFIG -

• Message number: 020

• Message text: No system key available in system landscape directory for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/CONFIG020 - No system key available in system landscape directory for &1 ?

  The SAP error message /IAM/CONFIG020 No system key available in system landscape directory for &1 typically indicates that the system is unable to find a corresponding system key in the System Landscape Directory (SLD) for the specified system. This can occur in various scenarios, particularly when dealing with Identity Management (IAM) or when integrating systems.
  Cause:
  
  Missing System Key: The system key for the specified system (represented by &1 in the error message) is not present in the SLD.
  SLD Configuration Issues: There may be issues with the configuration of the SLD, such as incorrect settings or connectivity problems.
  System Registration: The system may not have been properly registered in the SLD.
  Network Issues: There could be network connectivity issues preventing the system from accessing the SLD.
  
  Solution:
  
  
  Check SLD Registration:
  
  Ensure that the system in question is properly registered in the SLD. You can do this by accessing the SLD and verifying that the system appears in the list of registered systems.
  
  
  
  Register the System:
  
  If the system is not registered, you may need to register it manually. This can typically be done through the SLD administration tools or by using the SLD API.
  
  
  
  Verify SLD Configuration:
  
  Check the configuration settings for the SLD in your SAP system. Ensure that the SLD URL and other relevant parameters are correctly set.
  
  
  
  Check Connectivity:
  
  Ensure that there are no network issues preventing the system from connecting to the SLD. You can test connectivity using tools like ping or telnet to the SLD server.
  
  
  
  Update System Landscape Directory:
  
  If changes have been made to the system landscape, ensure that the SLD is updated accordingly. This may involve refreshing the SLD data or re-registering systems.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Review Logs:
  
  Review the application logs and SLD logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Identity Management (IAM): This error is often encountered in the context of SAP Identity Management, which relies on the SLD for system information.
  System Landscape Directory (SLD): The SLD is a central repository that holds information about the systems in your SAP landscape, including their configurations and relationships.
  SAP Documentation: Refer to the official SAP documentation for detailed instructions on configuring and managing the SLD.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.