How To Fix IAC060 - Browser/transaction cannot be started

SAP Error Message - Details

• Message type: E = Error

• Message class: IAC - Internet Application Components

• Message number: 060

• Message text: Browser/transaction cannot be started

What causes this issue?

The browser or equivalent transaction cannot be started because the
required Customizing entries are missing.

System Response

Execution of the workitem was terminated.

How to fix this error?

Check the entries contained in the Customizing table EIAC_SERVIC. The
<ls>Browser</> field must contain an entry.
Possible entries are:
Start browser: the workitem is executed in the browser window.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Start transaction: the workitem is executed as the equivalent
transaction.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IAC060 - Browser/transaction cannot be started ?

  The SAP error message IAC060 ("Browser/transaction cannot be started") typically occurs when there is an issue with launching a transaction or a web browser from within the SAP GUI. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Browser Configuration: The default web browser may not be properly configured in the SAP GUI settings.
  Missing or Incorrect URL: The transaction or URL you are trying to access may be incorrect or not properly defined in the system.
  Network Issues: There may be network connectivity issues preventing the browser from launching.
  SAP GUI Version: The version of the SAP GUI may not be compatible with the browser or the transaction being accessed.
  Security Settings: Security settings in the browser or SAP may prevent the transaction from being launched.
  Missing Components: Required components or plugins for the browser may be missing or not installed.
  
  Solutions:
  
  
  Check Browser Settings:
  
  Go to the SAP GUI options and ensure that the correct default browser is set.
  Make sure that the browser is installed and functioning properly outside of SAP.
  
  
  
  Verify URL/Transaction:
  
  Double-check the URL or transaction code you are trying to access to ensure it is correct.
  If it’s a custom transaction, ensure it is properly defined in the system.
  
  
  
  Network Connectivity:
  
  Test your network connection to ensure you can access the internet or the required SAP services.
  Check for any firewall or proxy settings that might be blocking access.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI. If not, consider updating it to the latest version.
  
  
  
  Browser Security Settings:
  
  Check the security settings of your browser to ensure that it allows pop-ups and access to the SAP system.
  If using Internet Explorer, ensure that the security level is set to allow access to the SAP system.
  
  
  
  Reinstall or Repair Browser:
  
  If the issue persists, consider reinstalling or repairing the browser to ensure all components are functioning correctly.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  
  
  
  Related Information:
  
  SAP Support: If the issue cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance.
  Documentation: Review the SAP Help Portal for documentation related to the specific transaction or browser integration.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the IAC060 error message in SAP.