How To Fix I4736 - Item category (&) is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: I4 - WCM: Work Clearance Management

• Message number: 736

• Message text: Item category (&) is not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE WCM_SAP OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I4736 - Item category (&) is not defined ?

  The SAP error message I4736, which states "Item category (&) is not defined," typically occurs in the context of sales and distribution (SD) or materials management (MM) when the system cannot find a specific item category that is being referenced in a transaction. This can happen during various processes, such as creating a sales order, purchase order, or delivery.
  Cause:
  
  Missing Configuration: The item category may not be defined in the system configuration. This can happen if the item category has not been set up in the relevant customizing settings.
  Incorrect Item Category: The item category being referenced may be incorrect or misspelled in the transaction.
  Missing Master Data: The material master or customer master data may not be properly configured to include the necessary item category.
  Transport Issues: If the configuration was recently transported from another system (e.g., development to production), the transport may not have included the necessary item category settings.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to the relevant area (e.g., Sales and Distribution or Materials Management).
  Check the configuration for item categories to ensure that the item category in question is defined.
  If it is not defined, you may need to create a new item category or adjust the existing configuration.
  
  
  
  Verify Item Category:
  
  Ensure that the item category being used in the transaction is correct. Check for any typos or incorrect references.
  You can check the item category in the material master or sales document type settings.
  
  
  
  Review Master Data:
  
  Check the material master data to ensure that the item category is assigned correctly.
  For sales orders, verify the customer master data to ensure that it is set up to use the correct item category.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that the transport included all necessary configurations and that they were successfully imported into the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on item category configuration and usage.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVL2 (for item category determination) or MM01 (to check material master data) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the specific item category or error message.
  User Roles: Ensure that the user has the necessary authorizations to access and modify item category settings.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.