How To Fix I4365 - Work clearance management for the operation is active

SAP Error Message - Details

• Message type: E = Error

• Message class: I4 - WCM: Work Clearance Management

• Message number: 365

• Message text: Work clearance management for the operation is active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message I4365 - Work clearance management for the operation is active ?

  The SAP error message I4365, which states "Work clearance management for the operation is active," typically occurs in the context of work clearance management (WCM) within SAP. This error indicates that there are active work clearance management processes associated with the operation you are trying to perform, which prevents you from proceeding with certain actions, such as confirming a work order or performing a related operation.
  Cause:
  The primary cause of this error is that the operation you are trying to work with has work clearance management enabled, and there are active clearances that need to be addressed. This could be due to:
  
  Pending Clearances: There are clearances that have not been completed or approved.
  Active Work Clearance Management: The operation is linked to a work clearance management process that is currently active.
  Configuration Issues: The system may be configured to enforce work clearance management for certain operations, and the necessary clearances have not been fulfilled.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Active Clearances: Review the work clearance management status for the operation. You can do this by navigating to the relevant work clearance management transaction in SAP (e.g., IW32 for changing work orders) and checking if there are any pending clearances.
  
  
  Complete or Approve Clearances: If there are pending clearances, ensure that they are completed or approved as required. This may involve obtaining necessary approvals from safety personnel or other stakeholders.
  
  
  Review Configuration: If you believe that the work clearance management should not be active for this operation, review the configuration settings in SAP. This may involve checking the work center settings or the specific operation settings in the routing.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to work clearance management for more detailed guidance on how to manage clearances effectively.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Work Clearance Management (WCM): This is a safety management feature in SAP that helps organizations manage work clearances to ensure that safety protocols are followed before work is performed.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Work Order), IW32 (Change Work Order), and IW33 (Display Work Order) to navigate through work orders and clearances.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.