How To Fix I3062 - Equipment & already locked, configuration data may not be current

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 062

• Message text: Equipment & already locked, configuration data may not be current

What causes this issue?

The equipment &V1& is currently being processed. The configuration data
for the equipment are possibly out of date.

System Response

The configuration of the equipment can be referred to in order to
describe the service, but <ZH>no</> modified characteristic values will
be copied to the equipment configuration after the service order has
been technically completed.

How to fix this error?

Check who is currently locking the equipment and create a new service
item with equipment &V1& after the equipment has been unlocked.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I3062 - Equipment & already locked, configuration data may not be current ?

  The SAP error message I3062 ("Equipment & already locked, configuration data may not be current") typically occurs when there is an attempt to access or modify equipment data that is currently locked by another user or process. This can happen in various scenarios, such as during maintenance activities, configuration changes, or when multiple users are trying to access the same equipment data simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or viewing the equipment data, causing a lock.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Issues: Sometimes, system issues or bugs can lead to locks not being released properly.
  Background Jobs: Background jobs that are processing equipment data can also cause locks.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock and take appropriate action.
  Release Locks: If you have the necessary authorizations, you can manually delete the lock entries in SM12. However, be cautious with this approach, as it may disrupt other users.
  Coordinate with Users: If multiple users are working on the same equipment, coordinate with them to avoid conflicts.
  Review Background Jobs: Check if any background jobs are running that might be locking the equipment data. You can use transaction code SM37 to monitor background jobs.
  System Performance: If locks are frequent, consider reviewing system performance and optimizing long-running transactions.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SE11: To check the data dictionary for the equipment table.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify equipment data.
  Documentation: Review SAP documentation for best practices on equipment management and locking mechanisms.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.