How To Fix I2007 - Contact person not correct (please repeat logon)

SAP Error Message - Details

• Message type: E = Error

• Message class: I2 - Nachrichtenklasse für Internetszenarien

• Message number: 007

• Message text: Contact person not correct (please repeat logon)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Smart SAP Assistant

• What is the cause and solution for SAP error message I2007 - Contact person not correct (please repeat logon) ?

  The SAP error message I2007 ("Contact person not correct (please repeat logon)") typically indicates an issue with the user session or the user profile in the SAP system. This error can occur for various reasons, including:
  Causes:
  
  User Profile Issues: The user profile may not be correctly set up or may have been modified, leading to inconsistencies.
  Session Timeout: The user session may have timed out, causing the system to lose track of the user’s credentials.
  Authorization Problems: The user may not have the necessary authorizations to perform the action they are attempting.
  Data Inconsistencies: There may be inconsistencies in the data related to the contact person in the system.
  System Configuration: There could be issues with the configuration of the SAP system or the specific module being used.
  
  Solutions:
  
  Log Off and Log Back In: The simplest solution is to log off from the SAP system and then log back in. This can refresh the session and resolve temporary issues.
  Check User Profile: Verify that the user profile is correctly set up and that all necessary authorizations are in place. This may require assistance from a system administrator.
  Clear Cache: Sometimes, clearing the SAP GUI cache can help resolve session-related issues.
  Check Contact Person Data: Ensure that the contact person data being used is correct and exists in the system. This may involve checking the master data for the contact person.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further. They can check for any underlying system issues or configuration problems.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SU01 (User Maintenance) for checking user profiles and authorizations.
  Documentation: Review SAP documentation related to user management and authorization concepts to better understand how to manage user profiles and permissions.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for further assistance.