How To Fix I2000 - Customer number not correct (please repeat logon)

I2000 - Overview

• Message type: E = Error

• Message class: I2 - Nachrichtenklasse für Internetszenarien

• Message number: 000

• Message text: Customer number not correct (please repeat logon)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message I2000 - Customer number not correct (please repeat logon) ?

  The SAP error message "I2000 Customer number not correct (please repeat logon)" typically indicates an issue with the customer number entered during the logon process. This error can occur for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or does not exist in the system.
  Data Corruption: There may be corruption in the user data or customer master data.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  System Configuration: There may be configuration issues in the SAP system related to customer data.
  Expired or Inactive Customer: The customer number may be inactive or expired in the system.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct. Make sure there are no typos or formatting issues.
  Check Customer Status: Ensure that the customer number is active and valid in the system.