How To Fix I18N021 - Refreshing cache failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: I18N - Message class for SI18N

• Message number: 021

• Message text: Refreshing cache failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message I18N021 - Refreshing cache failed. ?

  The SAP error message I18N021: Refreshing cache failed typically relates to issues with the Internationalization (I18N) framework in SAP systems. This error can occur during operations that involve language or locale settings, such as when the system attempts to refresh or update the cache for language-specific data.
  Causes:
  
  Cache Corruption: The cache that stores language-specific data may be corrupted or inconsistent.
  Insufficient Authorizations: The user executing the operation may not have the necessary authorizations to refresh the cache.
  System Configuration Issues: There may be misconfigurations in the system settings related to language or locale.
  Database Issues: Problems with the underlying database, such as connectivity issues or data integrity problems, can also lead to this error.
  Transport Issues: If language packs or translations were recently transported, there may be issues with the transport itself.
  
  Solutions:
  
  
  Clear the Cache: 
  
  You can manually clear the cache using transaction code SICF or SICF to refresh the I18N cache.
  Alternatively, you can use transaction SE38 to run the report RS_I18N_CACHE_REFRESH.
  
  
  
  Check Authorizations: 
  
  Ensure that the user has the necessary authorizations to perform cache refresh operations. This may involve checking roles and profiles assigned to the user.
  
  
  
  Review System Logs: 
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Check Configuration: 
  
  Review the configuration settings related to languages and locales in the system. Ensure that all necessary language packs are installed and correctly configured.
  
  
  
  Database Health Check: 
  
  Perform a health check on the database to ensure that it is functioning correctly. Look for any connectivity issues or errors in the database logs.
  
  
  
  Transport Management: 
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. You may need to re-import the transport or correct any issues identified.
  
  
  
  SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation related to I18N and cache management for more detailed guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the I18N021 error in your SAP system.