How To Fix I10017 - Wrong profile (&1 should have been used instead of &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: I10 - Work Management IDocs Messages

• Message number: 017

• Message text: Wrong profile (&1 should have been used instead of &2)

What causes this issue?

The user status profile specified in the IDoc data is not the one
associated to the Notification (or Notification Task, or Order) to be
updated.

How to fix this error?

Change IDoc (STSMA and TXT04 fields) to contain the proper user status
profile and one of its status that is valid for the Notification or
Notification Task or Order to update. Resubmit the IDoc.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I10017 - Wrong profile (&1 should have been used instead of &2) ?

  The SAP error message I10017 indicates that there is a mismatch between the profile that is currently being used and the profile that should have been used for a particular operation. This error typically arises in the context of user authorizations or system configurations where specific profiles are expected for certain transactions or processes.
  Cause:
  The error occurs when:
  
  A user or process is trying to execute a transaction or function that requires a specific profile (e.g., authorization profile) but is instead using a different one.
  The system configuration may have been changed, leading to the wrong profile being assigned or used.
  There may be a misconfiguration in the user roles or authorizations.
  
  Solution:
  To resolve the I10017 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify the user’s roles and authorizations in the SAP system. Ensure that the correct profile is assigned to the user for the transaction they are trying to execute.
  
  
  
  Review Profile Assignments:
  
  Check the profile assignments in the user master record (transaction code SU01). Ensure that the correct profile is assigned and that it matches the expected profile for the transaction.
  
  
  
  Consult Documentation:
  
  Review the documentation or configuration settings related to the specific transaction or process to understand which profile should be used.
  
  
  
  Adjust Configuration:
  
  If the system configuration has changed, you may need to adjust the settings to ensure that the correct profile is being referenced.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific context of your system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SUIM: User Information System (to check authorizations)
  
  
  
  Authorization Profiles:
  
  Authorization profiles are used to group authorizations for users. Ensure that the profiles are correctly defined and assigned.
  
  
  
  System Logs:
  
  Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.